New PT aides, front desk staff, and per-diem therapists all need onboarding documentation — clinic policies, patient communication scripts, equipment protocols, scheduling procedures. Creating this documentation from scratch is a significant time investment. ChatGPT can produce solid first drafts from your bullet-point notes.
**Prompt 27 — New staff welcome guide:**
"Draft a new-staff welcome guide for a physical therapy clinic. Include sections for: clinic overview and mission (use placeholder [CLINIC NAME] and [MISSION STATEMENT]), first-day logistics (parking, where to go, who to ask for), communication expectations (response time for emails and calls, preferred channels), patient interaction standards (greeting scripts, phone etiquette, confidentiality reminder), documentation system overview (use placeholder [EMR SYSTEM NAME]), and a list of key contacts with role placeholders. Tone: warm and welcoming. Format as a structured document with H2 headings and bullet lists under each."
**Prompt 28 — Patient phone script for scheduling:**
"Write a phone greeting and scheduling script for a physical therapy clinic front desk. The script should cover: opening greeting with clinic name and staff name placeholders, determining the reason for the call, collecting basic scheduling information (preferred days/times, service requested, whether they have a referral/prescription, insurance placeholder inquiry), scheduling confirmation, and a warm close. Include a branch for 'caller in pain — may need urgent appointment' that acknowledges their discomfort and fast-tracks them to available slots. Keep the tone empathetic and professional. Format as a script with [STAFF] and [CALLER] labels."
**Prompt 29 — Equipment cleaning checklist:**
"Create a structured daily equipment cleaning and sanitation checklist for an outpatient PT clinic. Include categories for: treatment tables (with number-of-tables placeholder), exercise equipment (bands, weights, foam rollers, balance boards), electrotherapeutic equipment exteriors, waiting room surfaces, and restrooms. Each line item should include: item, cleaning product type placeholder [PRODUCT], procedure (wipe/spray/air-dry), and a checkbox column for AM and PM. Note that staff should follow facility-specific infection control policies and the manufacturer's guidelines for specific equipment — this checklist is a general organizational template."